Alila Jakarta

The staff was friendly. Fresh water on the room and every day clean. This was our first stop in Indonesia and immediatlly we've got ripped off. If you go to the hotel from the airport take a blue bird taxi or negioate about the price and bring it to 100k - 150k. We paid 350 and thought it was cheap since you don't have a feeling with the amount. Way back we paid 100k. Perfect hotel and good location. The breakfast was very good with all kind of options. I would recommend this hotel to other people.

atmoshhere, character, design, fascilities, cleaneliness

The Alila is close to Gambir Train Station, airline offices and Merdaka Square. Breakfast is very good, as is the menu in general. Good leisure facilities and comfortable rooms.

Their staff are excellent!... They always greeted us with sincere smile.. we love it!

The surrounding area.. it's a bit off the shopping district... other than that they are perfect...

- Clean and complete facilitated hotel - staff was very friendly and helpfull - EXCELLENT breakfast - good wifi

- Because of the location in the center of jakarta, we spend a lot of time stuck in traffic, but it was worth it! - the reception didn't know a lot about advising us on wherabouts to go in the city.

Intan on reception was really friendly, efficient and very helpful throughout my stay

Very friendly staff with a good command of English. Nice breakfast with good selection.

Noise from the street and guests in other rooms and in corridor.

A big thanks to the staff and in general to the amazing quality of this hotel. My only regret was I couldn't stay longer. The suite was spacious, elegant and the view amazing. We loved the bathroom and we could fully relax and enjoy our stay. Don't change anything

We wished to have access to the massages but it was fully booked for the day. You are victim of your success!

Executive lounge was a welcome retreat with coffee/tea available at any time and drinks and snacks for 2 hours in the evening.

Credit card was charged twice, still awaiting resolution.

Very good service, people are nice there. Great!

Good hotel. Real business hotel. THE staff was friendy though cool.

Top much business hotel.

The Staff Were Friendly and the Hotel is Clean, but the Location was not up to my expectation. I would Prefer a better Location of course.

The decor and the materialistic looks was the most appealing thing for me.

The poor service when it is graded as a five star establishment. The front office seems to have lack of knowledge on what has to be done next. They find it hard to make a decision with out consulting the back office. The wait times are long for checkin and check out. Even when there are rooms available. Hospitality side of the service is lacking.

This hotel is very good and comfortable for the price that you paid. Personnel was wonderful.

I´d like everything. The only inconvenient is the distance to the main malls.

The price was very good for service and location. Friendly staff , clean rooms. Evening snacks was delightful.

Options in breakfast was limited